Load Pro USA (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By using our website, submitting a form, or communicating with us by phone, email, or text, you consent to the practices described below.
We collect information in the following ways:
Name, company name, phone number, and email address
Shipping or delivery addresses
Message content or files you send us
Payment information (if applicable)
When you visit our website, we may automatically collect:
IP address and general geolocation
Browser type and version
Device type and operating system
Pages visited, time spent, and referring URL
Cookies and similar tracking technologies (see Section 8)
We may receive information from:
Marketing or advertising platforms
Social media sites (if you interact with our pages)
Public databases and partners who assist with logistics or payment processing
We use collected information to:
Respond to requests, quotes, or shipment inquiries
Provide transportation and logistics services
Send appointment or shipment confirmations
Communicate by phone, email, or SMS
Maintain website functionality and security
Conduct marketing and remarketing campaigns
Comply with legal and regulatory requirements
By providing your phone number and opting in on our website, you consent to receive SMS messages from Load Pro USA for service updates, shipment notices, and promotional messages.
Message frequency: Varies per interaction (1–5 messages per week typical)
Message and data rates may apply
Reply “STOP” at any time to opt out
Reply “HELP” for assistance
We do not share or sell your number to third parties for their marketing purposes
For any issues related to messaging, contact us at (321) 321-8813 or inbox@loadprousa.com.
Our website uses cookies, pixels, and analytics tools to improve functionality and measure performance. Cookies may be:
Necessary cookies: Required for basic site functionality.
Analytics cookies: Help us understand visitor behavior (e.g., Google Analytics).
Advertising cookies: Allow us to serve or measure targeted ads on platforms like Google or Facebook.
You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.
We retain personal data only as long as necessary to:
Fulfill the purposes outlined in this Policy
Comply with legal obligations
Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized.
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no transmission over the internet is completely secure, and you provide data at your own risk.
We do not sell or rent your personal information. We may share data with:
Service providers who help us operate (hosting, analytics, SMS delivery, payment processing)
Legal or regulatory authorities when required by law
Business partners as needed to complete your transactions
All vendors are required to handle your information in accordance with applicable privacy laws.
Depending on your state of residence, you may have the right to:
Access or request a copy of your information
Correct inaccurate data
Delete your personal data (except where legally required to retain it)
Opt out of marketing communications
You can exercise these rights by contacting us using the information below.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
Our website and services are not directed to children under 13 years old, and we do not knowingly collect their information.
We may update this Privacy Policy from time to time. The revised version will include a new “Effective Date” and will be posted on our website.
For any questions about this Privacy Policy or your data:
Load Pro USA
Attn: Juan Fontanez
📍 220 Cassady St.
Umatilla, Florida 32784
📞 (321) 321-8813
By providing your phone number, you agree to receive text messages from Load Pro USA related to your inquiry. Message frequency varies. Message & data rates may apply. Reply HELP for help or STOP to cancel.